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For all events and showtimes that go on schedule, there are no refunds available. If you are unable to attend the event for whatever reason, and you give us a 48 hour notice, you can exchange your ticket.
Refunds for Canceled Events
We'll contact you and ask if you prefer an exchange or refund.
Refunds for Rescheduled Events
We'll contact you with the new date and time ASAP. Can't make it? Let us know and we will ask if you prefer an exchange or refund.
Realized you are unable to make an event, no problem. If you call us at (412) 904-3225, we can switch your date, film, or give you credit for the future on a gift card. Store credits are issued as a gift card and are to be picked up at the Row House concession stand. We are able to mail you the gift card for a $2 fee for shiping and handling.
We can not exchange tickets for events that are less than 48 hours away.